SMS template
SMS templates are used for generating text messages. When you use Fridgedoor for communication, it does a few other things before sending a text message. You can start creating a new template with this link
The above image gives you an idea of what you need for creating a new template. Lets add input to our new template.
Name
The name of the SMS template. This is used only for your reference.
Merge Fields
These are the fields that you need to subtitute your csv values.
eg: If we use our example CSV, merge fields
could be name
, company
and due date
. The mobile number
is not used in merge fields because you don't have to show a phone number in your text content.
Note
FridgeDoor automatically converts Upper case fields, spaces in words and camelcase to lower case.
SMS
The text content of our template will go here. There are a few more merge fields you could add to your template. Take a look at the reserved merge fields list here